Your privacy matters to us. This Privacy Policy explains how 21phpark collects, uses, stores, and protects your personal information when you use our platform.
Last Updated: May 2026 | Effective Date: May 2026
Key principles that guide how 21phpark handles your personal information
All data transmitted between your device and the 21phpark platform is protected using industry-standard SSL/TLS encryption. Your personal and financial information is secured at every step of the connection.
21phpark only collects the personal data that is strictly necessary to provide our services, comply with legal obligations, and maintain platform security. We do not collect data beyond what is needed.
21phpark does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is yours, and we treat it with the respect and confidentiality it deserves.
Access to your personal data within 21phpark is strictly limited to authorized personnel who require it to perform their job functions. All staff are bound by confidentiality obligations.
You have the right to access, correct, or request deletion of your personal data held by 21phpark at any time. Contact our support team and we will process your request promptly and in accordance with applicable law.
21phpark's data practices are designed to comply with applicable Philippine data protection laws and PAGCOR regulatory requirements, ensuring your information is handled lawfully and transparently.
This Privacy Policy applies to all personal data collected by 21phpark through our website, mobile platform, and any related services. By using the 21phpark platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms & Conditions.
21phpark ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the 21phpark platform ("you", "your"). This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, how we store and protect it, and the rights you have in relation to your personal data.
We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously. Our data practices are designed to be transparent, lawful, and respectful of your privacy at all times.
This Privacy Policy applies to all personal data collected through the 21phpark website at https://21phpark.one, our mobile platform, customer support channels, and any other services we provide. It does not apply to third-party websites or services that may be linked from our platform.
21phpark collects personal data in the following categories:
21phpark uses your personal data for the following purposes:
21phpark processes your personal data on the following legal bases:
21phpark does not sell your personal data to third parties. We may share your personal data with the following categories of recipients in limited circumstances:
Our Commitment: All third parties with whom we share your data are required to maintain appropriate security measures and to use your data only for the specific purposes for which it was shared. We do not permit our service providers to use your data for their own marketing purposes.
21phpark uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 21phpark platform.
21phpark retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy our legal, regulatory, accounting, and reporting obligations.
In general, we apply the following retention periods:
When personal data is no longer required, it is securely deleted or anonymized in accordance with our data retention procedures.
21phpark implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities as required by applicable law.
Under applicable Philippine data protection law, you have the following rights in relation to your personal data held by 21phpark:
To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
The 21phpark platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the 21phpark platform in any way.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 21phpark platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Age Verification: 21phpark uses age verification procedures during registration and KYC checks to prevent underage access to the platform. We take our responsibility to protect minors very seriously and cooperate fully with PAGCOR guidelines on this matter.
21phpark reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players by email or by posting a prominent notice on the platform prior to the changes taking effect. The date of the most recent revision is always indicated at the top of this page.
Your continued use of the 21phpark platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 21phpark handles your personal data, please do not hesitate to get in touch with our support team:
Email: [email protected]
Live Chat: Available 24/7 via the Platform
Response Time: Email responses within 2 hours
We are committed to resolving any privacy-related concerns promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Your data is safe with us. Join the growing community of Filipino players who trust 21phpark for a secure, fair, and exciting online gaming experience – all in Philippine Peso. Must be 21+ to participate.